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Thank you so much for your interest in the Good Energy newsletter. Please find the answers to some of our popular inquiry types below. My team is very small and we are not able to respond to all emails.
-Dr. Casey
How do I cancel my free subscription?
At the bottom of every newsletter, you can find the unsubscribe link. After clicking the link, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

Alternative method: At the top right of this page, click Log In. Input your email associated with your Good Energy Newsletter subscription and click Log in. After submitting, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

After logging in, please hover over the Person icon at the top right then click Manage Profile.

Once you are at your account profile, please click the button Unsubscribe from all communications and then confirm once prompted.

I have a Good Energy Stewards membership but no longer want to receive newsletters. How do I cancel my membership and subscription?
At the bottom of every newsletter, you can find the unsubscribe link. After clicking the link, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

Alternative method: At the top right of this page, click Log In. Input your email associated with your Good Energy Newsletter subscription and click Log in. After submitting, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

After logging in, please hover over the Person icon at the top right then click Manage Profile.

Once you are at your account profile, please click the button Unsubscribe from all communications and then confirm once prompted. This will cancel both your newsletter subscription and paid membership.

As much as I love the Steward issues, I need to cancel my membership - but I still want to keep receiving the Tuesday newsletters. How do I do this?
At the bottom of every newsletter, you can find the unsubscribe link. After clicking the link, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

Alternative method: At the top right corner of this page, click Log In. Input your email associated with your Good Energy Newsletter subscription and click Log in. After submitting, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

After logging in, please hover over the Person icon at the top right then click Manage Profile.

Once you are at your account profile, please click the button Cancel paid subscription and then confirm once prompted. This will cancel your paid membership (which will take effect at the end of your billing cycle) but keep you subscribed to the free Tuesday newsletters.
If you wish to unsubscribe entirely from the newsletter, please click Unsubscribe from all communications instead, as this cancels both your paid membership (effective immediately) and newsletter subscription.

I have a Good Energy Stewards membership and I am receiving too many emails. I don’t want to receive [Membership Offering] anymore. How do I do this?
At the bottom of every newsletter, you can find the link to manage your subscription. After clicking the link, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

Alternative method: At the top right corner of this page, click Log In. Input your email associated with your Good Energy Newsletter subscription and click Log in. After submitting, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

After logging in, please hover over the Person icon at the top right then click Manage Profile.

Once you are at your account profile, scroll down until you find the section Subscription preferences. In this section, you can toggle on any Steward Issues you no longer want to receive
For example: If you toggle on “Opt out: Daily Good Energy Spark”, you will no longer receive the Daily Good Energy Spark emails in the future.

How do I change the payment method I use for my Good Energy Stewards membership?
At the bottom of every newsletter, you can find the link to manage your subscription. After clicking the link, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

Alternative method: At the top right corner of this page, click Log In. Input your email associated with your Good Energy Newsletter subscription and click Log in. After submitting, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

After logging in, please hover over the Person icon at the top right then click Manage Profile.

Once you are at your account profile, scroll down to the section Billing summary and click the Update button under Payment method.

This will take you to a Stripe page where you can add a new payment method by clicking + Add payment method.

After clicking, you can then add the details of your new payment method. Make sure to click Save after you are done adding the details. You may exit out of the page once done.
How do I change my Good Energy Stewards membership billing frequency from monthly to annually (or vice versa)?
At the bottom of every newsletter, you can find the link to manage your subscription. After clicking the link, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

Alternative method: At the top right corner of this page, click Log In. Input your email associated with your Good Energy Newsletter subscription and click Log in. After submitting, you may be asked to log in through a 6-digit code sent to the email associated with your subscription. If this happens, please input the code you received through email to proceed.

After logging in, please hover over the Person icon at the top right then click Manage Profile.

Once you are at your account profile, under Your current plan, click the Change plan button.

By toggling either the Month or Year tab, you can see which plan you’re currently on and which one you can change to (the button will change to “Select plan” if this is not your current plan). Click the Select plan button to change the frequency of your plan and confirm once prompted.

Please note:
If you are changing from monthly to annually: You will be billed immediately for the remainder of the annual price. Example: If you already paid $7.77 for the monthly subscription, you will be billed $70 immediately since the price of the annual subscription is $77.77/year.
If you are changing from annually to monthly: The remainder of your initial payment for the annual subscription will be credited towards your monthly subscription. Your invoice will be $0 until you have used up all of your credits from your first initial payment. Once you have used up all credits, your monthly billing equivalent to the monthly subscription price will start.
Your emails keep going to Promotions/Spam. How do I stop it from going there?
Here are a few ways that may help you:
Method 1: The "Drag and Drop" (Easiest for Desktop)
Open Gmail on a computer and click on Promotions or Spam, depending on where the email is being sent.
Find an email from [email protected] or [email protected]. We are currently in the process of migrating our email domain so either of these may be the sender!
Left-click, hold, and drag the email over to the Primary tab, then release.
A small box will appear at the bottom left saying: "Conversation moved to Primary. Do this for future messages from [email protected] / [email protected]?"
Click Yes.
Method 2: Right-Click to Move (Desktop Alternative)
Right-click on the email in Promotions or Spam, depending on where the email is being sent.
Hover over Move to tab.
Select Primary.
If these don’t work for you, please let us know at [email protected] - we are happy to help further!
I don’t have Facebook and I don’t want to make one. Do I need this for my Good Energy Stewards membership?
All offerings, including the Daily Good Energy Spark, are sent through email. The Facebook group is just a way for fellow Stewards to find and interact with one another if they want to, and there is no additional content posted there by Dr. Casey. You won’t be missing any Steward content by not having Facebook.
Still have questions? Send us an email at [email protected].